Frequently Asked Questions
Global Shipping, Returns, and Support
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags and packaging intact.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide. Our garments generally follow standard Italian sizing; however, specific fit notes are provided in the product descriptions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select regional payment methods including Klarna.
Can I cancel or modify my order?
Orders are processed quickly to ensure timely delivery. Please contact our customer service team immediately if you need to make changes, though we cannot guarantee modifications once the order is in fulfillment.